What is what ​

Everything you see in Beyondles HorAIzon is made of five building blocks. If you can tell them apart, you make the right call on your next idea instead of turning everything into a capability.

Tool ​

An application a human works with. It works even when no agent is running.

• How to recognise it: You open it, click inside, something happens.
• At your company: LeadLab for your sales contacts, ContentLab for your texts.
• Where to find it: In the Beyondles Suite under "Toolbox". Connections to external systems (mail, calendar, CRM) live in Beyondles HorAIzon under "Technical (Admin) › Tools".
• Who maintains it: Beyondles builds and maintains tools.
• Not to be confused with: a capability. The tool can do something. The capability wants something.

Capability ​

A goal, a team and a trigger, controllable as one thing. You say what should be achieved and what starts it.

• How to recognise it: It has an outcome, a trigger, and it keeps running over time.
• At your company: "Every Monday the weekly report is in the inbox."
• Where to find it: Menu "Capabilities". The marketplace with ready-made templates and "Build your own" live there too.
• Who maintains it: The department that needs the outcome.
• Not to be confused with: a procedure. The procedure says how the report is written. The capability says that it arrives on Monday.

In depth: Working with capabilities.

Agent ​

The digital co-worker who does the work. Belongs to one or more capabilities.

• How to recognise it: It has a name, a field of expertise and a history you can read.
• At your company: One agent for drafting quotes, a second one for follow-ups.
• Where to find it: Menu "Technical (Admin) › Workers". The interface calls agents "Workers" there. The team structure is under "Structure".
• Who maintains it: Created automatically when a capability needs it. You can adjust it.
• Not to be confused with: a tool. The agent uses tools, it is not one.

Procedure ​

The instructions for a specific piece of work, with quality criteria. Not code, but text. In the interface a procedure is called a "Skill".

• How to recognise it: It describes how something is done and how to tell a good result.
• At your company: "This is how we write a quote." "This is how we rate a trade-fair contact."
• Where to find it: Menu "Technical (Admin) › Tools", section Skills. Skills are assigned to an agent in its settings.
• Who maintains it: Whoever knows the work professionally.
• Not to be confused with: a standard. A procedure applies to one kind of work, a standard applies to everything.

Standard ​

Your binding handwriting. Applies to everything that leaves the house, without anyone selecting it.

• How to recognise it: It has no trigger. It always applies.
• At your company: Your logo, your colours, formal or informal address, the mandatory details in your letterhead.
• Where to find it: Not yet its own area in the interface. Today you create such rules as a skill and assign it to the affected agents. A dedicated "Standards" area is planned.
• Who maintains it: One named person in your company, usually whoever owns the brand.
• Not to be confused with: a setting. A setting holds a value. A standard also holds the decision about when which rule applies.

How the blocks fit together ​

A capability describes the goal. It assembles a team of agents. Each agent works by procedures and uses tools. Above all of it sit your company's standards. A new idea rarely needs all five. Usually exactly one is missing, and the decision helper tells you which.